Entry Level Technician
Other Titles:
Apprentice, Body
Tech,
C-Tech
Key Responsibilities: Inspecting damage, disassembling damaged
parts,
mirror-matching, installing new
parts, sanding, grinding, applying filler, welding, reviewing estimates, performing quality
control
inspections, maintaining documentation, following safety protocols, and ensuring the proper
handling of
hazardous materials.
Entry Level Technicians typically work under the supervision of an experienced and qualified
technician.
Collision Technician
Other Titles: Body
Tech,
Structural Body
Tech, Non-Structural Body Tech, Journeyman, A-Tech, B-Tech, C-Tech
Key Responsibilities: Inspecting and documenting damage,
disassembling
damaged parts, straightening structural components, mirror-matching, installing new parts,
sanding,
grinding, applying filler, welding, performing plastic repairs, performing quality control
inspections,
maintaining documentation, following safety protocols, and ensuring the proper handling of
hazardous
materials.
Mechanical Alignment Technician
Other Titles:
Diagnostic Tech,
Mechanic,
Auto Tech, Calibration Tech, Technology Tech
Key Responsibilities: Diagnosing and repairing mechanical
components
resulting from a collision. This includes damage to steering, suspension, air conditioning,
engine, safety
components, and electrical systems. Additional responsibilities include researching
manufacturer
requirements, test driving to ensure proper performance, maintaining documentation, following
safety
protocols, and ensuring the proper handling of hazardous materials.
Refinishing Technician
Other Titles:
Painter, Paint
Technician,
Paint Tech
Key Responsibilities: Prepare surfaces by sanding, priming, and
masking.
Matching, mixing, and spraying paint. Repairing minor surface imperfections before and after
painting.
Additional responsibilities include maintaining documentation, following safety protocols, and
ensuring
the proper handling of hazardous materials.
Paint Prepper
Other Titles:
Painter Helper,
Refinish
Helper
Key Responsibilities: Cleaning, sanding, and masking vehicle
prior to
painting. Post-paint repairs including touch-ups and buffing. Additional responsibilities
include
maintaining documentation, following safety protocols, and ensuring the proper handling of
hazardous
materials.
Detailer
Other Titles:
Porter, Helper,
Apprentice
Key Responsibilities: Check-in inspection, identifying and
documenting
damage, pre-repair and post-repair cleaning, applying sealants and protective coatings,
buffing, grinding,
sanding, removing damaged parts, sublet and customer valet, shop clean up, maintaining
documentation.
Additional responsibilities include performing quality control inspections, safety
inspections, following
safety protocols, and ensuring the proper handling of hazardous materials.
Estimator
Other Titles:
Blue-Printer,
Production
Manager, Production Estimator, Customer Service Representative
Key Responsibilities: Preparing written estimates, communicating
with
customers and insurance companies, managing sublet services, documenting the repair process,
ordering
parts and materials. Additional responsibilities include filing, invoicing, and performing
quality control
inspections.
Manager
Other Titles:
Supervisor,
Owner, President,
Assistant Manager
Key Responsibilities: Managing, hiring, training, and evaluating
staff.
Monitoring daily operations and scheduling repairs. Maintaining relationships with vendors,
suppliers, and
other industry partners while also ensuring excellent customer service. Additional
responsibilities
include financial reporting, enforcing policies, establishing safety protocols, handling
complaints,
monitoring apprenticeships, and inventory management.
